With the advancement of globalization and the AI (Artificial Intelligence) technology revolution, the pace of overseas expansion by China's Independent Software Vendors (ISVs) has accelerated significantly. However, they also face multiple challenges including compliance barriers, technological iteration, and commercial implementation, leading to a rapidly differentiated competitive landscape in the industry.
At the same time, the overseas service market for cloud marketplaces— a key support system— is witnessing fierce competition. On one side, local players such as Alibaba Cloud and Tencent Cloud are rapidly expanding their presence leveraging advantages in localized services; on the other side, Amazon Web Services (AWS) and others are building moats based on their global ecosystems. The two sides are engaged in a game centered on core areas such as customers' compliance needs and localized operations.
This year, Daniel Zhang, CEO (Chief Executive Officer) of Alibaba Group, announced that Alibaba will invest over RMB 380 billion in the next three years to build cloud and AI hardware infrastructure, paving the way for Chinese enterprises to expand overseas. Currently, Alibaba Cloud has launched Model Studio (the overseas version of Bailian) and the Agent Scope platform, lowering the threshold for AI application development. ByteDance's Volcano Engine is also accelerating its effort to capture "another cloud" for Chinese enterprises going global, relying on its abundant node resources.
Against the backdrop of the strong entry of local vendors, AWS— which achieved over $100 billion in revenue last year— is also deepening its focus on supporting overseas expansion.
Recently, Su Xiaolong, General Manager of AWS Greater China Partners and Startup Programs, stated in an interview with reporters from National Business Daily and other media that AWS's confidence in tapping into the overseas expansion of Chinese enterprises stems from its global ecosystem advantages. Compared with competitors focusing on the local market, the core competitiveness of AWS Marketplace lies in its "global integrated" layout, with the platform covering global markets such as Europe, America, the Middle East, and Asia-Pacific.
Today, Chinese ISVs' overseas expansion is facing a multi-faceted whirlpool of technology, compliance, and ecological game. Moreover, the "duel between two giants"— Alibaba Cloud's heavy investment and AWS's global ecosystem— is pushing the global competition among cloud service providers to a fever pitch.
Compliance First: The First "Life-or-Death Line" for Globalization
When talking about the common challenges of Chinese ISVs' overseas expansion, Su Xiaolong first emphasized security and compliance. "Over the past 20 years, the number of countries with privacy laws worldwide has increased by 14 times... Requirements for data protection vary significantly across different countries and regions."
Su Xiaolong further explained that if ISVs independently address issues such as data center location selection and data protection, they often need to invest huge costs, which is a heavy burden for many overseas enterprises.
In addition to compliance challenges, software development in the AI era poses another major challenge. Su Xiaolong pointed out that large U.S. Internet companies have used AI to significantly improve software development efficiency, and AWS has also applied AI in more than 1,000 scenarios internally. If Chinese ISVs fail to keep up with this technological trend in a timely manner, they are likely to fall behind in international competition.
It is worth noting that meeting compliance requirements is only the first step in overseas expansion. How to efficiently acquire customers and achieve commercial implementation in overseas markets is a more practical test.
Under the traditional model, when an ISV enters a new market, it needs to go through processes such as establishing a local team, being included in customers' supplier lists, and passing multiple rounds of compliance reviews. The order cycle often lasts half a year or even longer. "If you rely on finding agents on your own, you may not be able to launch business even after one or two years," Su Xiaolong said bluntly.
To solve this dilemma, AWS hopes to restructure this link using Marketplace. Its core logic is to leverage the platform's aggregation effect to connect the entire process of "customer acquisition, conversion, and delivery," providing an efficient path for overseas ISVs to achieve commercial implementation.
However, the shortcomings of Chinese ISVs' overseas expansion cannot be ignored. Su Xiaolong pointed out that China's software industry has a relatively short history of transformation to cloud computing and SaaS. Compared with mature international enterprises, there is room for improvement in aspects such as awareness of intellectual property rights and the design of payment models.
"Domestic customers were once more willing to pay for hardware and had lower willingness to pay for virtual software, which contrasts with the mature habits of the international market," Su Xiaolong said. This difference has also caused some enterprises to fall into confusion in terms of pricing strategies and profit model design after expanding overseas.
Three "Down-to-Earth Efforts" for Chinese ISVs' Overseas Expansion
The arrival of the AI era has injected new momentum into ISVs' overseas expansion and spawned new market demands.
"Many enterprises do not want to build AI systems from scratch; instead, they prefer to directly purchase mature tools," Su Xiaolong said. The "AI Agents and Tools" on AWS Marketplace cover diverse scenarios such as purchase order processing and social media sentiment analysis, with multiple products already listed.
To address the pain point of "too many tools to screen," AWS Marketplace has also launched an AI search function. Meanwhile, Marketplace is equipped with multi-Agent (intelligent agent) linkage capabilities. "This is like building blocks. Enterprises no longer need to repeatedly develop for a single scenario, which significantly reduces the cost of AI implementation," Su Xiaolong emphasized.
It is understood that in July this year, Marketplace added the "AI Agents and Tools" category. In just three months, the number of listed products surged to 1,900, maintaining double-digit monthly growth. The rapid expansion of this segment is becoming a new starting point for Chinese ISVs to achieve differentiated competition.
AWS has observed that the advantages and shortcomings of Chinese ISVs in overseas expansion are equally prominent. "Fast development speed and strong execution are the most prominent advantages," Su Xiaolong admitted. The diligence and efficiency of Chinese enterprises enable them to quickly respond to market changes. Examples include Dify's low-code platform and Zilliz's database optimization, both of which are typical achievements of rapid iteration. Now, AI empowerment is further amplifying this advantage.
"China's AI tool sector needs to do 'tough and tedious work,' but such opportunities are not abundant," said investor Zhu Xiaohu during the AWS Marketplace Global Seller Summit, a view that sparked heated discussions.
In response, Su Xiaolong expressed agreement, and he further emphasized that the core of "tough and tedious work" lies in value creation. "AI can improve development efficiency, but the differentiation of products and the ability to solve customers' pain points still require long-term investment."
